Privacy Policy
Privacy Policy
Adjustable (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you use our website, client dashboard, or the Adjustable accessibility toolbar (collectively, the “Service”).
This policy applies to:
Visitors to our website
Clients using our Service
End users who interact with the Adjustable toolbar.
By using our Service, you agree to the practices described in this Privacy Policy.
Adjustable (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you use our website, client dashboard, or the Adjustable accessibility toolbar (collectively, the “Service”).
This policy applies to:
Visitors to our website
Clients using our Service
End users who interact with the Adjustable toolbar.
By using our Service, you agree to the practices described in this Privacy Policy.
1. About Adjustable
Adjustable offers a customizable accessibility toolbar that can be embedded on websites to improve access for users with disabilities. The toolbar includes features like font adjustments, color contrast modifications, keyboard navigation aids, and screen reader enhancements.
If you need to contact us:
Adjustable
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: info@getadjustable.com
We are the Data Controller for personal data collected on our marketing website and through our client dashboard.
For data relating to your website visitors (toolbar users), we act as a Data Processor on your behalf.
Adjustable offers a customizable accessibility toolbar that can be embedded on websites to improve access for users with disabilities. The toolbar includes features like font adjustments, color contrast modifications, keyboard navigation aids, and screen reader enhancements.
If you need to contact us:
Adjustable
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: info@getadjustable.com
We are the Data Controller for personal data collected on our marketing website and through our client dashboard.
For data relating to your website visitors (toolbar users), we act as a Data Processor on your behalf.
2. Personal data we collect
The data we collect depends on how you interact with Adjustable.
2.1 Website visitors
We may collect:
Basic analytics data
Information you submit via forms (e.g., demo requests, contact forms, partner enquiries)
Device and browser information for security purposes
We currently do not use cookies on our marketing site, but this may change in the future.
2.2 Clients (website owners)
When you create an account or log into the dashboard, we may collect:
Name
Email address
Organisation details
Billing information
Login credentials
Support communications.
Optional:
A “remember me” authentication cookie (if enabled).
2.3 End users of the Adjustable toolbar
The Adjustable toolbar is designed with privacy in mind. We collect minimal data from end users and do not use cookies for toolbar functionality.
What we do NOT collect:
Names or contact information
Content entered or viewed by users
Specific dictionary lookup terms
Specific text selections
Behavioural profiles
Tracking identifiers
Cookie-based identifiers
We do not monitor individual users’ activity or browsing behaviour.
What we DO collect
We collect a small amount of non-identifiable usage data for operational and reporting purposes:
Toolbar usage metrics
We collect aggregated data about which toolbar features are used, such as:
Which features are activated (e.g., text size, colour theme, profiles)
How frequently feature groups are used (e.g., readability tools, translations)
This information is not linked to individual users, does not identify a person, and does not capture the content being interacted with.
The purpose of this is to:
Understand feature adoption
Improve the toolbar
Prioritise development
Provide general usage insights to clients
Page load counts
We record page loads where the toolbar is active. This is required for:
Usage tracking
Subscription billing
Service monitoring.
Page-load tracking is non-identifiable and does not capture page content.
Temporary IP data
We collect IP addresses briefly as part of page-view logging and security operations (e.g., rate limiting, preventing abuse).
IP data is:
Not used to profile users
Not combined with other data
Not retained long-term.
Local storage on the user’s device
Toolbar preferences (e.g., text size, colour mode, selected profile) are stored locally in the user’s own browser and are not transmitted to Adjustable.
The data we collect depends on how you interact with Adjustable.
2.1 Website visitors
We may collect:
Basic analytics data
Information you submit via forms (e.g., demo requests, contact forms, partner enquiries)
Device and browser information for security purposes
We currently do not use cookies on our marketing site, but this may change in the future.
2.2 Clients (website owners)
When you create an account or log into the dashboard, we may collect:
Name
Email address
Organisation details
Billing information
Login credentials
Support communications.
Optional:
A “remember me” authentication cookie (if enabled).
2.3 End users of the Adjustable toolbar
The Adjustable toolbar is designed with privacy in mind. We collect minimal data from end users and do not use cookies for toolbar functionality.
What we do NOT collect:
Names or contact information
Content entered or viewed by users
Specific dictionary lookup terms
Specific text selections
Behavioural profiles
Tracking identifiers
Cookie-based identifiers
We do not monitor individual users’ activity or browsing behaviour.
What we DO collect
We collect a small amount of non-identifiable usage data for operational and reporting purposes:
Toolbar usage metrics
We collect aggregated data about which toolbar features are used, such as:
Which features are activated (e.g., text size, colour theme, profiles)
How frequently feature groups are used (e.g., readability tools, translations)
This information is not linked to individual users, does not identify a person, and does not capture the content being interacted with.
The purpose of this is to:
Understand feature adoption
Improve the toolbar
Prioritise development
Provide general usage insights to clients
Page load counts
We record page loads where the toolbar is active. This is required for:
Usage tracking
Subscription billing
Service monitoring.
Page-load tracking is non-identifiable and does not capture page content.
Temporary IP data
We collect IP addresses briefly as part of page-view logging and security operations (e.g., rate limiting, preventing abuse).
IP data is:
Not used to profile users
Not combined with other data
Not retained long-term.
Local storage on the user’s device
Toolbar preferences (e.g., text size, colour mode, selected profile) are stored locally in the user’s own browser and are not transmitted to Adjustable.
3. How we use personal data
We use personal data to:
Provide and operate the Service
Manage client accounts and authentication
Process payments and subscriptions
Respond to support requests
Improve our products and website
Communicate important updates
Detect or prevent fraud or misuse
Comply with legal obligations.
We do not sell personal data.
We use personal data to:
Provide and operate the Service
Manage client accounts and authentication
Process payments and subscriptions
Respond to support requests
Improve our products and website
Communicate important updates
Detect or prevent fraud or misuse
Comply with legal obligations.
We do not sell personal data.
4. Legal bases for processing (UK GDPR)
We rely on the following lawful bases:
Contract – to provide the Service to our clients
Legitimate interests – to maintain security, prevent misuse, or improve the Service
Consent – when submitting forms or enabling optional cookies
Legal obligation – for invoicing, accounting, or regulatory requirements.
We rely on the following lawful bases:
Contract – to provide the Service to our clients
Legitimate interests – to maintain security, prevent misuse, or improve the Service
Consent – when submitting forms or enabling optional cookies
Legal obligation – for invoicing, accounting, or regulatory requirements.
5. How long we keep personal data
We retain personal data only as long as necessary for:
Providing the Service
Managing accounts and subscriptions
Legal or regulatory compliance.
Toolbar preferences stored in browser local storage remain only on the end user’s device unless deleted by them.
IP logs are retained only for a short period and then securely deleted.
We retain personal data only as long as necessary for:
Providing the Service
Managing accounts and subscriptions
Legal or regulatory compliance.
Toolbar preferences stored in browser local storage remain only on the end user’s device unless deleted by them.
IP logs are retained only for a short period and then securely deleted.
6. Sharing personal data
We may share personal data with:
Service providers (hosting, payment processing, email delivery, support tools)
Legal authorities (if required by law).
We do not sell or share personal data with advertisers.
Any third parties we use must comply with the UK GDPR and maintain appropriate security measures.
We may share personal data with:
Service providers (hosting, payment processing, email delivery, support tools)
Legal authorities (if required by law).
We do not sell or share personal data with advertisers.
Any third parties we use must comply with the UK GDPR and maintain appropriate security measures.
7. International data transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Contractual obligations ensuring GDPR-compliant protection.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Contractual obligations ensuring GDPR-compliant protection.
8. Security
We implement appropriate technical and organisational measures, including:
Secure hosting environments
Encryption in transit
Access controls and authentication
Activity monitoring
Regular updates and security patches.
However, no online service can guarantee 100% security.
We implement appropriate technical and organisational measures, including:
Secure hosting environments
Encryption in transit
Access controls and authentication
Activity monitoring
Regular updates and security patches.
However, no online service can guarantee 100% security.
9. Your rights (UK GDPR)
You may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time.
To exercise your rights, contact us at info@getadjustable.com.
We may request identification to verify requests.
End users interacting with the toolbar should contact the website owner (the Controller) regarding their data rights.
You may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time.
To exercise your rights, contact us at info@getadjustable.com.
We may request identification to verify requests.
End users interacting with the toolbar should contact the website owner (the Controller) regarding their data rights.
10. Use of Third-Party Accessibility Analysis (WAVE by WebAIM)
We use the WAVE Web Accessibility Evaluation Tool (“WAVE”), a service provided by WebAIM, to perform accessibility checks on web pages. When you request an accessibility analysis through our website or platform, the URL of the page being analysed may be transmitted to WAVE’s servers so that the evaluation can be carried out.
WAVE may process this information in accordance with its own Terms of Use and Privacy Policy. We do not control how WAVE processes data, and we encourage you to review their policies before using the accessibility-checking feature.
We do not send any additional personal data to WAVE beyond the URL you choose to analyse. However, if a URL contains personal information (for example, embedded identifiers or query-string parameters), that information may be included in the request sent to WAVE. By using the accessibility-checking feature, you acknowledge that such data may be shared with WAVE for the purpose of performing the evaluation.
If you prefer that no information is transmitted to external services, please refrain from using the accessibility-checking feature.
We use the WAVE Web Accessibility Evaluation Tool (“WAVE”), a service provided by WebAIM, to perform accessibility checks on web pages. When you request an accessibility analysis through our website or platform, the URL of the page being analysed may be transmitted to WAVE’s servers so that the evaluation can be carried out.
WAVE may process this information in accordance with its own Terms of Use and Privacy Policy. We do not control how WAVE processes data, and we encourage you to review their policies before using the accessibility-checking feature.
We do not send any additional personal data to WAVE beyond the URL you choose to analyse. However, if a URL contains personal information (for example, embedded identifiers or query-string parameters), that information may be included in the request sent to WAVE. By using the accessibility-checking feature, you acknowledge that such data may be shared with WAVE for the purpose of performing the evaluation.
If you prefer that no information is transmitted to external services, please refrain from using the accessibility-checking feature.
11. Third-party services
Some features of Adjustable rely on third-party technologies (e.g., translation, text-to-speech, external content sources).
These services are beyond our control and may process data according to their own terms. We recommend users review the relevant privacy notices where applicable.
We do not transmit end-user preference data to any third parties.
Some features of Adjustable rely on third-party technologies (e.g., translation, text-to-speech, external content sources).
These services are beyond our control and may process data according to their own terms. We recommend users review the relevant privacy notices where applicable.
We do not transmit end-user preference data to any third parties.
12. Children’s data
Our Service is intended for use by businesses and is not directed at children under 16. We do not knowingly collect personal data relating to children.
Our Service is intended for use by businesses and is not directed at children under 16. We do not knowingly collect personal data relating to children.
13. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy with a new effective date on our website. Continued use of our services after such changes constitutes your consent to the updated policy.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy with a new effective date on our website. Continued use of our services after such changes constitutes your consent to the updated policy.
Company information
Adjustable is a software product provided by webfire Ltd, trading as Adjustable.
Registered company name: webfire Ltd
Registered office address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company number: 04923193
VAT number: GB 839 3686 77
Trading name: Adjustable
For billing and contractual purposes, payments will appear as webfire Ltd t/a Adjustable.
Adjustable is a software product provided by webfire Ltd, trading as Adjustable.
Registered company name: webfire Ltd
Registered office address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company number: 04923193
VAT number: GB 839 3686 77
Trading name: Adjustable
For billing and contractual purposes, payments will appear as webfire Ltd t/a Adjustable.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@getadjustable.com
Address: Adjustable, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@getadjustable.com
Address: Adjustable, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Effective date
This privacy policy was last updated on 20th June 2025.
This privacy policy was last updated on 20th June 2025.